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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

General FAQs

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  • How do I ask a question I cannot find here?
  • Where can I buy tickets?

    Please visit the Tickets tab on our website to purchase tickets for the festival. There will be different packages for you to select. Our official ticketing partner is ShowClix.

  • How do I check on my order?

    Please email Isaac@Redwestslc.com regarding all ticketing questions.

  • What time does the festival start?

    The festival will open at 11:30 AM each day. Arrive early to avoid longer lines.

  • Will the set times be posted in advance?

     Yes. Set times will be announced prior to the festival.

  • What are you doing to ensure my health and safety at the festival?

    RedWest has a team of security, state and federal law enforcement, fire and EMS personnel to make sure everyone stays safe.

  • Can I apply to have a vendor booth at RedWest?

    Please email tanner@redwestslc.com to inquire

  • Are you hiring volunteers at the festival?

    Yes, please email tanner@redwestslc.com with your interest.

  • Are there lockers at the festival?

    Lockers will be available to rent.

  • Are cash, debit and credit cards accepted?

    We are a 100% cashless and cardless festival. You may link your RFID wristband to a card through our app or loading stations throughout the festival.

  • Will there be flushable toilets and sinks available?

    Yes there will be restroom facilities throughout the fairgrounds.

  • What will the general store have?

    The general store will be located in the RedWest Merch World.

  • Will there be free water?

    Yes we will have free water fill stations, Please refer to the site map.

  • Can I bring a chair or blanket to the venue?

    You may not bring in chairs or blankets. Please plan accordingly. There will be some seats and benches in the festival to sit down and take a break. Should you need a chair for ADA accommodations, please email info@redwestslc.com

  • Can I Bring an umbrella?

    Umbrellas are not permitted at the show.

  • How do I bring in my prescription medicine?

    Please bring all medical prescriptions in their original containers with labels matching the holder’s legal ID.

  • How do I bring in my insulin?

    Please take all insulin to medical staff to assist you with your insulin.

  • If I need medically required food, will you have it?

    Any medical item not available on the grounds may be brought in. Please bring an official doctor's note or prescription detailing the necessity of the medical item.

  • Where is the nearest bus/trax stop?

    Bus and Trax stops are one block from the venue.

  • Where is the drop off point?

    Drop off will be by the main entrance.

  • How do I learn more about sponsorship opportunities?

     For sponsorship inquiries, please email Katie Hendler – Khendler@aegpresents.com

Prohibited Items

NO WEAPONS OF ANY KIND – Including Firearms, Pocket Knives, Pepper Spray, etc.

These items will be confiscated via Local Authorities and Police.

  • NO fireworks, open fires, flammable products, projectiles, or explosives
  • NO glass of any kind
  • NO Drones or Unmanned Aerial Vehicles (UAVs).
  • NO Markers, Pens, or Spray Paint
  • NO lasers or pointer devices
  • NO tanks of compressed air, helium, nitrous, etc.
  • NO Illegal Substances, Drugs or Drug Paraphernalia
  • NO Unsealed Over the Counter Medications or Vitamins
  • NO Gum, Opened Chapstick, Vicks Inhaler, VapoInhalers, Pacifiers
  • NO Animals (except service animals)
  • NO Gas Masks
  • NO Large Headdresses
  • NO Large Chains or Spiked Jewelry
  • NO Stuffed Animals or Dolls
  • NO Umbrellas, Hammocks, or Chairs
  • NO Backpacks, Purses, or Bags larger than 12″ x 12″, must be clear
  • NO Unsealed Cigarette Packs or Pre-Filled Refillable Vape Devices.
  • NO Unsealed Tampons, Liquid Makeup, Aerosol Sunscreen or unsealed toiletry items (allowed in campgrounds only)
  • NO Musical Instruments (including Whistles, etc).
  • NO Tactical Gear, Walkie Talkies, etc.
  • NO Professional Recording Equipment – Photo, Video, or Audio (Including Detachable Lenses, Tripods, Go-Pro Sticks, etc). No Selfie Sticks.
  • NO Totems which contain metal or wooden pieces, sharpened elements, or are capable of being pounded into the ground or hurting others. Totems and flags without these pieces are deemed safe and adhering to these guidelines will be allowed.
  • NO Items deemed as posing a threat to the safe enjoyment of the concert by management.

Driving Directions

From Downtown Salt Lake

  1. The Fairpark is located at the corner of North Temple and 1000 West.
  2. Coming from downtown follow North Temple over the North Temple Viaduct that crosses I-15
  3. Turn right on 1000 West.

From I-15 Northbound and Southbound

  1. Exit I-15 at 600 North, Exit 309.
  2. Proceed west to 1000 West.
  3. Turn left and proceed south to Fairpark (approximately four blocks).

From I-215 Northbound and Southbound

  1. Exit I-215 at 700 North, Exit 23.
  2. Proceed east to 1000 West.
  3. Note: 700 North curves and turns into 600 North.
  4. Turn right at 1000 West and proceed south to the Fairpark (approximately four blocks).

From I-80 Eastbound

  1. Exit I-80 at Redwood Road.
  2. Turn left and proceed to North Temple (approximately three blocks).
  3. Turn right and proceed east on North Temple to Fairpark.

Public Transportation


  • TRAX operates from approximately 5:30 A.M. to 11:00 P.M. Monday thru Friday every 15 minutes. Saturday and Sunday from 6:00 A.M. until 10:30 p.m every 20 minutes.
  • The Fairpark Station is on the Green Line.


FrontRunner operates Monday through Friday from approximately 5:10 A.M. to 1:00 A.M. and Saturday from 7:00 A.M. to midnight. FrontRunner does not operate on Sunday.

Weekday services end at 11:30 P.M.


The two busses that service the Fairpark are Routes #519 and #520

#519 runs Monday through Friday 7:00 A.M. - 9:00 P.M. every 30 min and on Saturday 7:30 A.M. - 8:30 P.M. hourly. Sundays it runs from 8:30 A.M. - 6:30 P.M. hourly.

#520 does not run on Saturday and Sunday.

For specific rail or bus routing information visit www.rideuta.com